Privacy Policy

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, company affiliation, and any other information you choose to share when you contact us, request information about a property, or engage our services.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, pages viewed, and the date and time of your visit. This information is used to operate and improve the website.

How We Use Information

We use the information we collect to:

• Respond to inquiries and provide commercial real estate advisory services
• Communicate with clients, prospects, and business contacts about transactions, properties, and meetings
• Send transactional or conversational messages, including SMS, when you have provided your phone number
• Maintain records of our business communications
• Improve our website and services
• Comply with legal and regulatory obligations

SMS / Text Messaging

If you provide your mobile phone number to Base CRE, you may receive text messages from us related to commercial real estate transactions, property inquiries, meeting coordination, and other business communications. Message and data rates may apply. Message frequency varies based on your interactions with us.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at the email address below.

Base CRE does not share, sell, or rent customer mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell, rent, or share your personal information with third parties or affiliates for their marketing or promotional purposes.

Mobile phone numbers and SMS consent data are subject to additional protections and are never shared with third parties or affiliates for any marketing or promotional purpose.

In the ordinary course of operating our business, we may share limited information with:

• Service providers who support our business operations, such as email, messaging, and CRM platforms, under confidentiality obligations and only as necessary to deliver services to us
• Legal, accounting, or professional advisors as needed to advise our business
• Government or regulatory authorities when required by law, subpoena, or court order
• Counterparties to a real estate transaction, only with your knowledge and as necessary to advance the transaction in which you are a participant

Cookies and Analytics

This site uses Google Analytics, a web analytics service provided by Google LLC, to collect anonymous information about how visitors use the site. Google Analytics uses cookies — small text files placed on your device — to collect standard internet log information and visitor behavior data. This information is processed in a way that does not identify individuals. We do not make any attempt to find out the identities of visitors to this site.

The information collected includes pages visited, time spent on the site, approximate geographic location (country and region level), device and browser type, and how visitors arrived at the site. This data is used solely to understand site usage and improve the visitor experience.

To opt out of Google Analytics tracking, you may install the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout. You may also adjust your browser settings to block or delete cookies at any time. Note that blocking cookies may affect the functionality of some websites.

We do not use cookies for advertising, retargeting, or any purpose other than anonymous site analytics.

California Residents — Your Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.

What we collect. We collect the following categories of personal information: identifiers (name, email address, phone number) when you contact us directly; internet or other electronic network activity information (pages visited, browser type, approximate location) collected automatically via Google Analytics.

How we use it. Personal information you provide directly is used solely to respond to your inquiry or facilitate a real estate transaction. Automatically collected analytics data is used only to understand site usage.

We do not sell your personal information.Base CRE does not sell, rent, or share your personal information with third parties for their commercial or marketing purposes. Analytics data shared with Google is used only to provide analytics services to us and is governed by Google’s privacy policy.

Your rights. California residents may request to know what personal information we have collected about them, request deletion of their personal information, and opt out of any sale or sharing of personal information (though we do not engage in such practices). To exercise any of these rights, contact us at hello@basecre.com. We will respond to verified requests within 45 days.

We will not discriminate against you for exercising any of your CCPA rights.

Data Retention

We retain information for as long as necessary to provide services, maintain business records, and comply with legal obligations.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the email below. You may opt out of SMS messages by replying STOP. You may opt out of email communications by replying to any email and asking to be removed.

Children’s Privacy

Our services are intended for business users. We do not knowingly collect information from individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

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